Choose a Car Rental in Vinnytsia
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+38 067 433 13 02
Frequently Asked Questions Before Renting
Answers about booking, required documents, security deposits, mileage, payment, and vehicle return.
Can pets be transported?
Transportation of animals must be agreed with the manager in advance. A carrier, protective cover or other suitable means should be used to protect the interior. Additional cleaning may be required in the event of heavy soiling.
Is smoking allowed in the rental car?
Smoking rules are stated in the rental agreement. Smoking can cause persistent odours and interior damage, so a special cleaning charge may apply if the rules are breached.
Can I choose a specific car colour and equipment level?
The customer can choose a specific car from the available fleet. The colour, model year and equipment depend on whether that car is available for the required dates.
Do all VIP CAR vehicles have automatic transmission?
The transmission type is listed in the specifications of each car on the website. Before booking, check the selected model’s equipment or confirm the information with the manager.
What should I do if the car gets scratched or dented during the rental?
Contact the manager immediately, explain what happened and send photographs if possible. Do not conceal the damage or attempt to repair it yourself without approval from the company.
Who pays a fine received after the rental has ended?
If the violation was recorded during the rental period, responsibility lies with the renter or the driver named in the agreement. The company may notify the customer of the fine after the car has been returned.
